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FAQ

Book Boxes

How often do you have a new box?

Our boxes are launched bi-monthly. Pre-orders will be opened 2 weeks before the launch month (eg: Pre-order for March/April 2017 box will open on 17th February) and will run until all boxes are sold-out or until the designated closing date.

Can I order a past box that I've missed?

Our boxes are launched in limited numbers, therefore we do not have extras. However we are working on making this possible.

I would like to subscribe to your boxes. What subscription plans do you have?

We have three types of subscriptions. Two-box subscriptions last over a period of four months, four-box subscriptions over a period of 8 months, and six-boxes over a period of 12 months. For more information, check out our subscription page.

Can I choose which theme I want with my subscription?

Unfortunately, this is not possible at this time. You will get consecutive boxes according to the subscription plan you sign up for.

I would like to buy a box as a gift for someone, is this possible?

Yes you can! Simply key in the recipient's mailing address at checkout and let us know in the notes section of your order that it is a gift.

I would like to subscribe to boxes as a gift for someone, is this possible?

Yes you can! Please see above for answer.

I don't have PayPal to make payment. Can I make a bank transfer instead?

Certainly. Simply select the bank transfer option at checkout. 

How soon can I expect my box to be delivered?

Delivery date(s) for the boxes will be announced when the pre-order closes. As we deliver the boxes personally, our delivery day usually falls on a weekend.

Is expedited shipping available for the boxes?

Unfortunately, this is not available at the moment.

I'm not from Singapore, can I still order your box?

We only deliver to Singapore addresses at this time.

    Other Products

    Are your tote bags, pouches and candles in stock?

    They are in stock and ready to be shipped immediately.

    What goes into your candles? 

    Our candles are homemade, hand poured and soy-based with scent notes from essential oils.

    How long will shipping take?

    Shipping for all other products except book boxes take between 3-5 working days.

    I'm not from Singapore, can I still order other products?

    We only deliver to Singapore addresses at this time.

      Media, Book Bloggers & Other Collaborations

      I would like to review your box

      We would love to hear from you. Please email us with subject "Book Box Review"

      I would like to interview the founder of Carpe Librum

      Thanks for your interest! Please email with subject "Founder Interview"

      I have an idea for a collaboration

      We love meaningful collaborations. Tell us what you have in mind via email at carpelibrum.sg@gmail.com with subject "Collaboration Proposal"

      I would like to have my products in your box 

      Sure! Talk to us via email and we'll see how we can work together.

      Our email is carpelibrum.sg@gmail.com.